Tuesday, October 15, 2013

Why You Should Update Your Business Telephone System

By Phyllis Stout


Modern technological advances is accelerating day in and day out and it's one of the main features of the Twenty First century. Since the phone's invention in 1876 by Alexander Graham Bell, the phone has changed the way the planet connects. People can easily now converse with friends and family abroad, hold business meetings with phones like CISCO's Telepresence system, transmit website links, video recordings, images and amalgamate numerous phone calls in to one. [ V:11 ]

Consequently, it is vital that every business organisation thinks about updating their company telephone system to take full advantage of these new sorts of technologies.

Through updating to an all new phone system, it gets across that your company is open to keeping up with technological innovation. A recent review showed that, a coordinated telephone system can conserve an average of two hours weekly lost on handling on-hold phone calls.

Phone conversations are often the first impression a person has of your company. In case their call is not handled in a prompt way the customer is less than impressed. Big business commonly deal with this problem with electronic phone systems, however this isn't what clients want. Callers want their phone calls handled a timely manner by a real person.

Telephone equipment providers like Cisco offer state of the art business telephone systems which supply the following;

1. Holding of several telephone calls simultaneously.

2. Numerous calls to be handled simultaneously.

3. The scope to unite all phones spread inside the firm under a single phone number.

4. Merge a number of telephone calls into one.

Through this range of qualities organisations can efficiently handle a customer's call in timely way, whilst providing them the familiarity of a person's voice. However, that's not all the Cisco Business Telephone systems supply.

Conferences are essential to any form of organisation and that is why present day technological innovation has established a method to transcend the challenges of time and place with the help of tools like Cisco's Telepresence.

Products like Teleprescence allow staff members to carry out video calls where they can include charts, diagrams, designs, data share and pictures while at the same time speaking with an entire boardroom. Applications like Apple's Facetime work in a comparable way too.

Benefits of Teleprescence based systems consist of;.

a) Workers do not need to travel to conferences meaning decreased travel costs.

b) Person-to-person communication is still possible.

c) Conference phones eliminate office disruption by bringing all pertinent workers together simultaneously.

d) Permits you to record your video discussions and multi-media demonstrations for live and on-demand access.

e) If a co-worker is away they can still participate in the conference using Teleprescence.

f) Simple to get in touch with fellow staff members with information, video recordings, files, and so on.




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